Blog

Product updates, engineering insights, and CRM best practices.

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Product Updates

Introducing AI Agent Marketplace

Browse and install community-built AI agents that plug directly into your workflow stages. Score leads, classify tickets, and more — with one click.

Mar 15, 20265 min read
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Engineering

How We Built Our Process Engine with XState v5

A deep dive into state machines, guard conditions, and cascading side effects — and why we chose client-side ephemeral execution.

Mar 8, 20268 min read
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Use Cases

How TechFlow Replaced 3 Tools with AtomiCRM

A sales team's journey from juggling spreadsheets, a CRM, and a helpdesk to one unified platform with custom entities and omni-channel inbox.

Feb 28, 20266 min read
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Best Practices

5 Workflow Automations Every Support Team Needs

Stop manual ticket routing and follow-up tracking. Here are the five automations that save support teams hours every week.

Feb 20, 20264 min read
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Engineering

Building a Custom Entity System: Lessons Learned

Design decisions behind our schema-driven architecture — from 20+ field types to SurveyJS integration and computed fields.

Feb 12, 20267 min read
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Product Updates

AtomiCRM 2.0: Omni-Channel Inbox

Announcing the unified inbox with 7 channel integrations, smart routing, agent presence, and CSAT surveys — all in one view.

Feb 5, 20265 min read

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